I guess he was working on an Excel spreadsheet for a presentation due soon and became so frustrated and angry that he actually punched his laptop. The keys on this perfectly new D620 were smushed and could not be pressed anymore. The power button did not turn on the laptop, and you could really see the dent he had made to the laptop.
While I was preparing a crappy Thinkpad for him to work on, he sat there waiting for me and we basically had a therapy session about what sparked his behavior. He excused himself for beating his laptop by saying that "well it's a Dell" and "I've had a really bad week... actually I've just had a bad month". And I'm thinking "so what?" We all have bad days and there is no excuse for damaging company property, even if it is under warranty!
Then he goes on to say that Dell's equipment is bad quality because they hire lots of interns to work for them over the summer. I asked him if he had a problem with interns and he said "no..." and I made his day by telling him "did you know I'm an intern?" and he was all "oh, I didn't mean it like that". Dumbass.
D made this for me to cheer me up and sent it to me:
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